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Subscription FAQ
Are There Restrictions On When You Can Cancel Your Subscription?
No, you can cancel your subscription at any time without any penalty. Simply go to the “Manage Subscription” page to cancel your subscription. If you are on a shared account, only the Admin and Billing Manager can access this page. You can click on your name in the top right corner and select “Manage Subscription” from the dropdown menu to navigate to your Plan Management page. Here you can view the current details of your plan, change to a different plan, update your payment method, and cancel your paid subscription.
When There Is More Than One User (Seat) Within A Subscription Are The Minutes Shared Between Seats?
Yes. Entitlements within seat subscriptions are pooled at the account level. If an individual user goes over their allotted seat entitlements they simply start consuming from the account's pooled available entitlement.
What Other Rev Products (i.e., Human Transcription, Captions, Subtitles) Are Included In The Subscription?
All subscribers can access both AI transcripts and AI captions as part of their monthly AI minutes. As a paid subscriber, you also get a discount on Human Transcription – 3% for those on the monthly Essentials plan, 10% for those on the annual Essentials plan, 5% for those on the monthly Pro plan, 15% for those on the annual Pro plan, and custom discounts for those on the Unlimited plan.
Does Rev Offer Discounts On Human-Generated Services?
Yes, you can subscribe to Rev to receive discounts on Human Transcription. As a paid subscriber, you can get discounts depending on what plan you subscribe to:
- Essentials: 3% monthly / 10% annual
- Pro: 5% monthly / 15% annual
- Unlimited: Custom discounts
Frequently Asked Questions About Human-Verified Services
When Should I Choose Legal Formatted Transcripts vs. Human Transcription?
Choose legal formatted transcripts when you need transcription produced by legal-trained experts with legal-specific formatting — Q&A structure, bylines, and multiple QC passes. Choose human transcription for general-purpose accuracy when legal formatting isn't required, such as interviews, recordings, or content where standard 99%+ accuracy is sufficient.
What Is The Accuracy Of Human Transcription And Legal Formatted Transcripts?
Rev's human transcription services are guaranteed to be 99%+ accurate. Legal formatted transcripts go further — our Legal Premium Transcript includes multiple QC passes by legal-trained experts for the highest accuracy available.
How Long Does Human Transcription Take?
Human transcription takes 12 hours or less, with rush options available in as little as two hours.
How Long Do Legal Formatted Transcripts Take?
Legal Rough Draft is available same-day to 3 business days. Legal Premium Transcript is available same-day to 5 business days.
How Much Does Human Transcription Cost?
Human transcription starts at $1.99/min. Subscribe to Rev and save up to 15% on human transcription, captions & subtitles. Legal formatted transcription is not available on a subscription.
How Much Do Legal Formatted Transcripts Cost?
Legal formatted transcripts are priced by the page — Legal Rough Draft at $2.25/page and Legal Premium Transcript at $2.50/page. Legal formatted transcripts are à la carte only and are not available as part of a subscription.
What If I Accidentally Ordered Human Transcription Instead Of A Legal Formatted Transcript?
No worries — our support team can help guide you to the right solution. Email us at support@rev.com or give us a call at (888) 369-0701. Phone support is available Mon–Fri, 9am–4pm CT.
What Security Features Does Rev Offer?
Rev is built for confidential workflows — CJIS, SOC 2 Type II, and HIPAA compliant, with zero third-party data sharing and end-to-end encryption. Learn more on our Security page.